Policies, Terms and Conditions:
The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "CraftBrew" or "site"). Your use of the site and/or placement of any order with CraftBrew indicates your acceptance of these conditions.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to CraftBrew. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the CraftBrew site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. We also use "cookies" to collect and analyze website statistics such as which pages are most visited and which websites and keywords drive visitors to our site.
Privacy on Other Web Sites
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CraftBrew reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Mode of Payment
We accept the Visa & MasterCard Debit and Credit Cards. We accept the payment via the PayU payment gateway. There is no surcharge for using your credit or debit card to make purchases with CraftBrew. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
We will ship your product as it becomes available. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
All products are described to the best of our ability. If you have questions, please ask before purchasing. Do not assume anything from an image as stock images are sometimes used.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
CraftBrew shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within India.
CraftBrew will on occasion offer promotion coupons and promotions which may or may not be offered to all customers. The use of these promotions/coupons shall be used by the customers in good faith and not with the intention to deceit CraftBrew. CraftBrew reserves all rights to terminate applicability of any coupon to any particular customer without prior notice and without providing a reason to do so.
We will gladly accept the return of products for 7 days from the date of purchase. However the product must be unused and in its original packaging. Returns are not applicable on ingredients i.e. yeast, hops, malts, adjuncts, etc. The customer is required to ship the product to be returned at their own cost. The customer must fill the return application form completely to successfully refund the money. The refund shall be processed with 7 days of receiving the product in its unused and original packaging condition.
Fulfilment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for replacement within 7 days from the date of receipt of product without any charge borne by the customer. Returned items must be unused.
On any defective product, CraftBrew will pay for all shipping for the first 7 days from the date of receipt of product. If the return is not for reasons of defect, purchaser will be responsible for all shipping charges.
In the event a product is listed at an incorrect price due to typographical error, shipping error, image error, or error in pricing information received from our suppliers, CraftBrew shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. CraftBrew shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, CraftBrew shall issue a credit to your credit card account in the amount of the incorrect price.
You are responsible for all shipping cost associated with incorrect address, quantity ordered, or any other errors on your part. We will do our best to ease the pain of return shipping. Please double check your order before submitting.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that CraftBrew is not responsible for the operation of or content located on or through any such site.
Copyright and Trademark Notice
This site is owned and operated by CraftBrew. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of CraftBrew., Copyright © , ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without CraftBrew prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether CraftBrew signs them or not. CraftBrew reserves the right to make changes to this site and these Conditions at any time.